Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our CCTV installation services.
Last Updated
This privacy policy was last updated on August 2025. We may update this policy from time to time, and any changes will be posted on this page.
Information We Collect
Personal Information
- Contact Details: Name, email address, phone number, and postal address
- Property Information: Address and details of properties where CCTV systems are installed
- Installation Requirements: Specific security needs and system preferences
- Payment Information: Billing details and payment method information
How We Use Your Information
We use the information we collect to:
- Provide CCTV installation and maintenance services
- Communicate with you about appointments and service updates
- Process payments and send invoices
- Provide customer support and technical assistance
- Comply with legal obligations and regulatory requirements
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
- Business Transfers: In the event of a business sale or merger, customer information may be transferred
Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of sensitive data during transmission and storage
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure disposal of information when no longer needed
Your Rights
Under data protection law, you have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal information
- Portability: Request transfer of your data to another service provider
- Objection: Object to processing of your personal information
Cookies and Tracking
Our website uses cookies to improve your browsing experience:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences.
CCTV System Privacy
When installing CCTV systems, we ensure compliance with privacy regulations:
- Proper signage to inform individuals about CCTV surveillance
- Camera positioning to avoid capturing unnecessary areas
- Secure storage and access controls for recorded footage
- Compliance with ICO guidelines for CCTV usage
Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us:
Questions About Your Privacy?
We're committed to protecting your privacy and ensuring transparency in how we handle your data. Contact us if you need clarification on any aspect of our privacy policy.